In what order I asked? “That is the order,” was the response.
Everyone in the room looked on like an approving parent.
I belong to a group in Dubai that we called UAE HR Leaders Forum. It is a Whatsapp group that is just absolutely amazing.
We use the social media app to keep in touch throughout the week, pose questions, ask for assistance, etc. Every day there are numerous questions going back and forth about projects, vendor assistance and guidance?
The conversation above was a Chief HR Officer for a major retailer in the region describing how his leadership extols the virtue of their workforce. They are people driven and proud of it. Their thought is that their people come first. They know, and rightly so, that they will in turn take care of their customers.
Employees first, customers second