The overriding theme of this blog will be Human Resources from a strategic perspective. This blog takes a look at current issues facing Human Resources and offer insight on the building blocks needed to create a dynamic, engaged and performance based workforce.
The successful creation and management of talent will be the hallmark of business leadership in the 21st Century
“I worked all those years, coming to work every day, doing a great job. Each year there was a raise and eventually more responsibility.
I went home at the end of the day and came back the following day. I repeated that cycle all those years until one day, I came in and was let go.
During all those years I had received numerous inquiries from outside headhunters, but at each call was kindly rebuffed because I loved what I was doing. My resume had never been updated in all those years, and I had not interviewed in 24 years.”
As I listened to this call this week, I felt sad and angry at the same time.
She asked me to wait a minute, went to her room and came back with a piece of paper. It was a list that she had compiled of her important events that I had missed due to work commitments.
Talk about a wake-up call. The list included 22 items, from her first day at school and first soccer match of the season, to a parent-teacher meeting and a Halloween parade. And the school year wasn’t over yet.
This note was from a CEO’s daughter to her dad, Mohamed El-Erian, the former chief executive of the investment firm Pimco, who was frustrated that his daughter was not listening to him
I can’t believe this guy. He did not show any concern as to why I was leaving. He is the CXX and he had three people leave within the past month, plus me. And with all of us, there was no exit interview or anything.
When I tried to steer the conversation to the office environment, he countered as if it was all our fault. Totally clueless.
After that conversation, I to concur that one of the hallmarks of a great leader is the ability to LISTEN. If your organization is suffering withdrawal and your turnover is inching up, you should be concerned. That is a basic.