Monday, August 24, 2015

Maybe Amazon’s New World Of Work Isn’t Right For Someone Like Me

“Nearly every person I worked with, I saw cry at their desk,” said former Amazon employee Bo Olson, who worked in book marketing. Or, they very wisely chose to leave.

Explanations like “we’re not totally sure” or “I’ll get back to you” are not acceptable, many employees said. Some managers sometimes dismissed such responses as “stupid” or told workers to “just stop it.”

Ideas are critiqued so harshly in meetings at times that some workers fear speaking up.

“You learn how to diplomatically throw people under the bus,” said a marketer who spent six years in Amazon’s retail division. “It’s a horrible feeling.”

“You either fit here, or you don’t”

Your Best Employee Role Model? It’s When You Have Active, Engaged Managers

“I love this job. The work I do is so interesting and I am finally in a job that I am learning so much.

My problem is that this manager of mine is totally out of control. Everybody knows it, even her boss, but he just looks the other way. That is why I am beginning my search. We have loss so many good people over the year I have been here because they just will not tolerate it.”

That was an interesting insight I was given the other day. It caused me to think of a seminar on employee engagement I ran in Cairo a few months back where one of the participants gave another interesting insight. They said, “Fire all the bad managers since that is where engagement begins.” Applause erupted.

Whatever your views on bad managers, and/or engagement for that matter, it comes down to two people in the room. The relationship that managers create with their team will determine the level of engagement within your organization.

It starts one connection at a time.

Does your department resemble a wake?

Monday, August 10, 2015

Does Everyone In Your Employ Know Your Organization’s Purpose?

“We believe in our mission and values. We are a connected company and our engagement is strong.
Our people believe in what we do. As a matter of fact, we have a leadership development session coming soon where we are bringing in a world class mountain climber to talk about being a leader.”

This was what I heard from a CEO who I had just met. I must say I was impressed — that is, until I met with their head of HR sometime later. She was incredulous and just shook her head.

That conversation came back into focus this week as I read a recent Gallup study titled A Company’s Purpose Has to Be a Lot More Than Words. I was informed that Mr. CEO I had heard from is the same guy who comes in every morning and walks through the workspace headed directly to his office without offering even the most basic pleasantry, “Good Morning.” He goes into his office and closes the door. So much for being connected.

The big disconnect.