Please do not come to
me with this, I should be the last person that you come to with questions, go
figure it out.
Now I just do my job and what is required. Nothing more.
This one-sided conversation was sent to me the other morning
from one of my mentees who is struggling with a bad boss. She loves her
job, but the manager dynamic is fragile, to say the least.
The conversation made me remember a terrific white
paper that I recently read — State
of the American Manager — produced by Gallup. This is a must read for
any organization that struggles with engagement.
One of the most glaring statistic was this:
Managers account for at least 70 percent of the variance in
employee engagement scores across business units.”
The drill sergeant
disguised as manager
I don’t care how great the job is, the camaraderie of the
workmates, or your peer groups, what kind of lunch is served, or day care
offerings. If you have a drill sergeant disguised as a manager, that is
what you are going to have to fix FIRST.
The funny part of about this type of situation is that
everyone knows who these people are. They flaunt this as their style, and in
the case above, their view is that everyone should just “deal with it.”
I was contacted by a vendor a few months back and they
wanted to show me their product app that was going to solve the feedback
problem. It would allow anyone to give a thumbs up or thumbs down on someone’s
performance.
But, the recent New
York Times article about talent
management practices at Amazon shows how that type of worthwhile app
could be skewed in a harmful way. My thought is that if I can’t connect to you
on a personal basis, I don’t think the receiver of my thumbs, up
via technology, cares much about it.
Disengaged managers
= disengaged employees
This in-depth study by Gallup showed a clear link between
poor managing and a nation of “checked out” employees. A great manager will
camouflage any organizational flaws because they are connected to their people
— and these people are more connected to them rather than to the
organization.
While mission and vision are so important today, the first
hurdle for any organization is the manager.
Organizations and leaders, this is how it works: Leaders are
engaged, managers are engaged, and employee are engaged. Those are the three
pillars that this whole business rest upon. If any one of those columns become
wobbly, the entire structure is at risk of falling in on itself.
Any fissures within the levels will wind its way down
to the lowest common denominator.
Trickle-down
economics works for engagement
This is one documented case of trickle down theory that
works. As companies review and discuss engagement, everybody has to be in the
room. This is not just an HR exercise — this is a business issue, and it
matters.
Imagine a worker interviewing for a job, and once the deal
is signed, they offer to come to work four days but want five days of wages.
That’s something you would not agree to, but when you ignore engagement, that
is exactly what you are doing — you are paying for productivity for the full
week but you are not getting it in return.
If you were to calculate that loss in productivity across
the enterprise, you would quickly see the business case behind engagement.
So if your organization is ignoring bad managers and their
cascading results, just calculate the amount of payroll that you are not
getting the productivity to match. With about 60 to 70 percent of your
workforce not giving their all, according to Gallup, that is a lot of currency
flowing out the window.
That should be simple enough to understand.
These issues within your organization are not only costing
you in productivity, but in talented people as well. The thing to
remember is that these employees will make a decision — even if you are
too afraid to confront it.
Creating Values provide HR Advisory Services like Employee Engagement
ReplyDeleteGreat info. I love all the posts, I really enjoyed, I would like more information about this, because it is very nice., Thanks for sharing...
ReplyDeleteEducation News Dubai
I wondered upon your blog and wanted to say that I have really enjoyed reading your blog posts. Any way I’ll be subscribing to your feed and I hope you post again soon.
ReplyDeleteInternational Baccalaureate Schools
Invest with 200$ and get a returns of 5,000$ within seven business working days.
ReplyDeleteWhy wasting your precious time online looking for a loan? When there is an opportunity for you to invest with 200$ and get a returns of 5,000$ within seven business working days. Contact us now for more information if interested on how you can earn big with just little amount. This is all about investing into Crude Oil and Gas Business.
Email: investmoneyoilgas@gmail.com
Great Post. Improve your employee engagement and create a healthy work environment in your office through Online employee engagement games. Help your employees relax, de-stress and bond together with our scientifically proven employee engagement games & experiences led by trained professionals.
ReplyDelete